Frequently Asked Questions

Welcome to our FAQ page, where you can find answers to the most commonly asked 
questions about our company, products/services, policies, and more.

1. Shipping Policy

2. Return & Refund Policy

3. Corporate Purchase

1. Shipping Policy

How much is the shipping?
$15 standard shipping on orders under $65 CAD before tax. 
Free shipping on orders over $65 CAD before tax. 
When will you ship the item?
We will prepare your package within the two business days. Following the preparation, we will provide you with the tracking number, allowing you to monitor the status and location of your shipment as it makes its way to you. We appreciate your patience and understanding and assure you that we are committed to ensuring a swift and secure delivery of your order.
What is the expected arrival time for the shipment?
Canada: 7 -13 days
US: 7 - 12 days
Sweden: 7-15 days
Duties and Tax
Please be advised that duties and taxes associated with your purchase are the responsibility of the customer. Any applicable customs duties, taxes, or fees incurred during the importation process will be borne by you. It's essential to be aware of the regulations and charges that may apply in your destination country, as they vary. We recommend checking with your local customs office to obtain information about potential duties and taxes related to your order. We appreciate your understanding and cooperation in adhering to the customs regulations of your respective region. If you have any questions or need assistance, please feel free to contact our customer service team for guidance.

2. General Return and Exchange Policy

Unused Workwear:
All products must be returned in their original packaging within a period of 14 days from the date of order delivery for a valid return. The product must be in like-new condition (i.e., no signs of use). Products that show any signs of wear or use may not be eligible for a refund or exchange.
Incorrect Orders
If you receive the wrong product, please contact us immediately. We apologize for any inconvenience and will arrange for the correct item to be shipped to you.
Quality Issues
In the event that you receive a damaged product, please report the issue by emailing us. Provide details of the damage and, if possible, attach photos for our reference.

If your return meets the criteria, please contact us by sending an email to return@bauskyddworkwear.com.

For return shipping, we will provide you with the necessary instructions and the shipping address based on your location. Shipping costs for returns may be the responsibility of the customer, except in cases of incorrect or damaged items.

2.Refund Process

Refunds will be processed once the returned product is received and inspected. Please allow up to five business days for the refund to reflect in your account. Refunds will be issued to the original payment method.


*Policy Updates: Our return and refund policy is subject to change, and any updates will be reflected on this page.

3. Corporate Purchase


Explore the benefits of our corporate purchase options tailored to meet your organization's needs. Firstly, we provide a straightforward solution for bulk purchases, allowing you to acquire our products directly in larger quantities. This is ideal for businesses seeking efficiency and cost-effectiveness in outfitting their workforce. Additionally, we offer an exclusive opportunity for employers to provide discounted gifts to their staff through our platform. Enhance your team's workwear while enjoying special pricing. For more detailed information on our corporate purchase programs, please reach out to us via email at orders@bauskyddworkwear.com. Our dedicated team is ready to assist you in finding the best solution for your corporate requirements.